Frequently Asked Questions

    • Are your hand forged pieces made of steel or iron?
      • We use mild steel which is an alloy of iron.  So, in a way, our work is made of both since mild steel contains iron.  
    • When can I expect to receive my package?
      • Our turnaround time is usually five business days (sometimes faster).  We use Canada Post within Canada, which usually take about 5-8 business days.  US packages are delivered by USPS which also usually takes about 5-8 business days.  For our full shipping policies click here.  
    • Is it possible to rush my order?
      • Unfortunately, at this time we are not able to take rush orders. 
    •  Is there any care and maintenance to do on the pieces?
      • All of our pieces are finished with natural Nova Scotia beeswax. To preserve this finish you should avoid all moisture. Pieces can be dusted or cleaned with a dry cloth. If, over time there is exposure to moisture, your piece may begin to patina.  If this change is undesirable, you can use steel wool to dust off the rust and then reapply beeswax rubbing it into the exposed steel.